About Progressive

Founded in 1937, Progressive is one of the largest auto insurance companies in the United States, and continues to offer rate comparison, 24/7 customer service, and competitive policies to its customers.

Customer Service

Progressive offers 24 hour customer service so you get the help you need when you need it. And Progressive’s website has resources and frequently asked question sections for quick reference. Issues with policies, premiums, and paying your bill can be taken care any time, day or night on the Progressive website, and there is a direct phone line available to reach insurance agents.

Financial Stability

Progressive is a Fortune 200 company that has been insuring drivers for over 75 years and has earned an A.M. Best insurance rating of A+. The highest rating available, an A+ reflects a company’s ability to repay debts both short term and long term.

Affordability

Over 50 years ago, Progressive became the first auto insurance company to accept premiums in installments, instead of an up-front payment. Although Progressive might not always be the cheapest option, they continue to do everything they can to provide affordable insurance to all vehicle owners.

Other Factors

With discounts for safe driving, defensive driving, loyal customers, and military service, Progressive gives its policy holders lots of ways to save money. Those who bundle home insurance or multiple vehicle with Progressive see even more discounts.

About Esurance

Esurance began online in 1999 and was available in only four states. They have since grown to be a top player in the auto insurance space and now offers coverage to almost 90 percent of the population. In May of 2011, Esurance was acquired by Allstate, further cementing itself as a reputable brand.

Customer Service

Every Esurance policy includes 24/7 customer service that is available 365 days a year, as well as a robust online learning center. And Esurance takes customer service a step further by offering a Coverage Counselor to help prospective buyers choose the policy that?s right for them.

Financial Stability

The insurance rating organization, A.M. Best, has given Esurance an A+ for their ability to pay claims. This means they have a superior rating when it comes to claims being paid out to policy holders.

Affordability

While Esurance premiums are a bit higher than average, bundling home or renters insurance can bring rates down. Esurance also offers discounts for customers who pay in full and those with safe driving records.

Other Factors

Esurance survived the dot-com bust in the late 90s and continues to make head way. Backed with the resources of Allstate Insurance, Esurance combines quality customer service with comprehensive policies to give drivers piece of mind.

About Travelers

Travelers prides itself on taking a statistical approach to creating the most effective and comprehensive policies. Travelers has operations all over the world with thousands of agents working across all insurance mediums.

Customer Service

Committed to bringing its customers the best service in the insurance industry, Travelers has formed many teams and groups to advocate for its customers.

Financial Stability

A strong player in the insurance space, Travelers has earned the highest rating for short-term credit quality from Fitch, Moody’s, and Standard & Poor’s. This means Travelers has a great record for repaying short term debts, which is good news for policy holders.

Affordability

The well-established Travelers brand is an affordable option for almost all drivers. And discounts for safe driving, paying-in-full, and owning an eco-friendly car bring premiums down considerably.

Other Factors

Travelers offers insurance policy package add-ons that provide additional coverage for things roadside assistance and new car replacement.

About Infinity

Infinity Insurance is about putting drivers in control. From the resources on their website to their various discount options, Infinity empowers its policy-holders.

Customer Service

An independent study by Verizon found that Infinity customer service agents are available, knowledgeable, and friendly.¹ Local and national agents, are available by phone, email, and online, and claims can be reported 24/7 on a dedicated 1-800 number.

¹https://infinityauto.com/we-are-always-here-you

Financial Stability

Infinity is ranked in the top 50 Property and Causality Insurance Companies in the country and maintains the highest rating among financial rating agencies.

Affordability

Infinity has introduced MyChoice to help customers shopping for auto insurance find a policy that’s right for them. An online quoting option and the ability to choose from different coverage levels, Economy, Standard, and Deluxe, means Infinity insurance has something to offer to nearly every driver.

Other Factors

Members of professional and community groups can get discounted rates on their policies. And drivers who keep their mileage low, pay in full, or have a clean driving record can take advantage of savings of up to 25%.

About The General

The General began in 1963 under the name Permanent General Agency. Over the next 50 years, The General has become to one of the biggest insurance agencies in the country.

Customer Service

Customers can submit feedback or ideas online with a submission form, and claims can be filed 24/7. You can also find an agent in your area using the agent locator feature on The General’s website.

Financial Stability

The General and its affiliate agencies have been rated excellent by A.M. Best for their financial strength.

Affordability

The General works to off drivers low down payments and take payment by credit cards. Upfront quotes and a transparent binding process lets drivers know exactly what their getting when they purchase a policy.

Other Factors

Additional coverage options, like rental reimbursement and roadside assistance, can be added to policies. And The General offers insurance to drivers with less than perfect credit and those who have a history of accidents or tickets.